Headquarters: Orange, California
States licensed: Arizona, California, Colorado, Florida, Georgia, Illinois, Maryland, New Jersey, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Washington
All Reverse is licensed in 17 states, with its top state for loan volume being California.
Company leadership: Michael Branson, CEO and Cliff Auerswald, President. All Reverse is family owned and operated.
Product offerings: HECM, various private reverse mortgages
All Reverse originates traditional Home Equity Conversion Mortgages, as well as proprietary reverse mortgages offered by various lenders. These proprietary programs can allow borrowers with high-value homes access more of their home equity, and they can also allow for some borrowers to get reverse mortgages on condo units that are not approved by the Federal Housing Administration.
Lender ranking: As of fall 2019, All Reverse was the 13th reverse mortgage lender by volume, nationwide.
Brief history: All Reverse Mortgage was founded in 2004, with the first loan the company ever made being made to a family member. The company has always been focused solely on reverse mortgage lending, contrary to some of its industry counterparts that offer both forward and reverse mortgage loans.
This specialized focus in reverse mortgages allows All Reverse’s originators to become experts in what they do, and consult with borrowers based on their specific reverse mortgage needs.
The owners and management of All Reverse Mortgage were also part of the team that wrote and sold the first fixed-rate jumbo reverse mortgage in 2008, providing them with longstanding experience in jumbo and other proprietary loan programs.
Originally based in Costa Mesa, California, All Reverse began as a mortgage broker, and today is a direct lender, meaning it completes the loan underwriting process in-house, but continues to work with multiple lenders in the marketplace.
Under the Department of Housing and Urban Development’s Direct Endorsement (DE) program, lenders for FHA-insured loans, underwrite for FHA directly, rather than the agency itself having to do that underwriting. DE lenders must demonstrate that they can review and certify mortgage documents for FHA and follow HUD's program policies and procedures.
As a DE lender, All Reverse takes pride in offering the best rates and a wide variety of reverse mortgage options including the traditional HECM; the HECM for Purchase, which can be used to purchase a new home with a reverse mortgage; and an array of private loan programs designed for jumbo borrowers or those who have condos that are not FHA approved.
All Reverse’s staff has decades of experience combined, and is known for its reverse-mortgage specific expertise.
The company is also very tech forward, having a strong online presence and having built a wealth of online resources for senior borrowers seeking reverse mortgage information including user-friendly calculators to give prospective borrowers a sense of how a reverse mortgage may fit in with their financial pictures.
Launch of ARLO: In 2017, All Reverse launched an innovative, first-of-its-kind comparison tool, coined “ARLO” — the All Reverse Loan Optimizer. The comparison tool allows prospective reverse mortgage applicants to preview the different loan programs available based on several variables including annual rates, origination fees and credits, in addition to typical reverse mortgage calculator inputs such as home value, age, and interest rates. The goal, All Reverse said in announcing the launch, was to help borrowers navigate rate comparisons, mortgage insurance premiums and principal limit factors (or prospective borrowing potential) given the many different loan options that are available.
“I believe this is a win for the consumer, while also supporting the needed solvency of the reverse mortgage program,” All Reverse president Cliff Auerswald said at the time of ARLO’s release.
With ARLO, borrower prospects can gain real-time amortization, interest rate and closing-cost projections, allowing them to get a sense of the actual costs associated with getting a reverse mortgage — both upfront and on an ongoing basis.
ARLO also covers a searchable database of more than 1,600 questions and answers aimed toward helping prospective borrowers learn more about reverse mortgages.
Media coverage and awards: All Reverse Mortgage has been mentioned frequently in trade media as well as national press. The company was named to the “Top 6 Reverse Mortgage Lenders of 2016-2017" by Advisory HQ, and in 2014 the Huffington Post said "The Maverick is All Reverse Mortgage." Among industry outlets, All Reverse was surveyed as "Best Reverse Mortgage Website" by Professor Jack Guttentag (a.k.a. “The Mortgage Professor”) in 2013, and was the winner of "Best Reverse Mortgage Brand" designation by the Reverse Mortgage Daily Awards of 2011.
All Reverse has the highest A+ Exemplary Rating awarded by the Better Business Bureau with Independent Consumer Review of 5/5 stars. Additionally, the company has a BBB Net Promoter Rating of 97% versus the average reverse mortgage lender score of 78%.
All Reverse also hosts its own blog with up-to-date news and information on reverse mortgages, program changes, new product availability and more.